Frequently Asked Questions

Please read our FAQ before sending us a message.

Which payment methods are accepted in the Online Shop?

VISA, MasterCard and Cash on Delivery.

How long will delivery take?

Usually 3 to 5 business days.

How secure is shopping in the Online Shop? Is my data protected?

PAYFORT Online Payment Gateway is the most trusted in the Middle East. Your data is secured with AWS (Amazon Web Services) Payment Card Industry Data Security Standard (PCI DSS) compliance credentials.

What exactly happens after ordering?

First, you will receive a confirmation email. Then your order will be picked up by Aramex, where they will be contacting you to confirm delivery details.

Do I receive an invoice for my order?

Your invoice will be sent along with your order. Expect to sign a copy of the invoice.



Office: +961 1 25 24 74 / +961 1 265 771

Online Store orders Support WhatsApp: +961 70 23 23 13 (Mon-Fri 9AM-6PM – Sat: 9AM-1PM)


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